DBN Investor relations



The Environmental and Social Risk Management (ESRM) Policy outlines DBN's overall approach and parameters for the provision of responsible financing.


The policy seeks to introduce a systematic approach to the management of relevant social and environmental issues, and the risks inherent in DBN’s business processes and operations.


DBN will ensure that adequate financial and human resources needed to implement this Policy are made available within the institution.

Policy Approach

Through this Policy, DBN puts in practice its commitment to integrating environmental and social considerations into decision-making processes relating to its business activities to avoid, minimize or reduce, or compensate for/offset risks and negative impacts.

DBN strives for positive outcomes in the activities supports. These activities include:

Lines of credit to eligible PFIs for on-lending to eligible MSMEs and small corporates, including both investment and working capital loans;

Providing credit guarantees, through a Credit Guarantee Facility on PFIs’ loans made to MSMEs. This model is intended to overcome limitations in MSME access to finance, reduce volatility, and increase the contribution of the Nigerian financial sector to economic development.

DBN believes that an important component of achieving positive development outcomes is the environmental and social sustainability of these activities, which DBN expects to achieve through the application of this Policy.

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DBN E&S Complaint Channel

If you have concerns about environmental or social risks related to the implementation of projects programs funded by DBN, we encourage you to fill out this form below:



      I am submitting this form on behalf of myself/community.

       I am (We are) from a civil society organization/appointed agent. I (We) have been authorized by complainant to make this submission on their behalf.






                                                                                                             
Please indicate country code




  Request Confidentiality for Complainant Information

   I don't want to request for confidentiality

  Request Confidentiality for Civil Society Organization/Appointed Agent.


   By proceeding' you agree to our Terms of Service and Privacy Policy, including the use of cookies and data processing as outlined.


You can also submit your complaint using the following methods:

Contact Us at:

contact-us

+234 209 904 0000

Send your complaints via E-mail:

contact-us

info@devbankng.com



What You Need to Include in Your Complaint

To ensure your complaint is processed efficiently, please provide the following details:


Your Contact information

Your name, address, contact details and preferred mode of communication.

Authorized Representative (if applicable)

If filling through a representative, include their names, contact details and you written authorization.

Confidentiality Request (if needed)

Specify if you wish to keep your identity or any other information confidential, along with the reason for the request.

Project Details

The name and locations of the DBN-financed project involved.

Issue Description

A clear explanation of the environmental or social risks or impacts you want to address.

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